12 december
17 december

The privacy policy

This Privacy Policy ("Policy") applies to all information that TRAVEL LINE SYSTEMS LLC and / or its affiliates, including all persons belonging to the same group as TRAVEL LINE SYSTEMS LLC (hereinafter referred to as TravelLine), Can receive information about the user in the process of using the online booking service of TravelLine (hereinafter referred to as the Service). The consent of the user to the provision of personal information given to them in accordance with this Policy as part of a relationship with one of the persons included in TravelLine applies to all persons included in TravelLine. ||| TravelLine guarantees the confidentiality of all information entered by the user during the use of the Service by TravelLine company for reservation of rooms (services) of accommodation facilities via the Internet in real time (online).

Terms Used

Within the framework of this Policy the following terms are used:

Personal information of the user - data that the user enters into special fields when using the Service: surname, first name, patronymic, registration address, e-mail address, phone number, citizenship.

Online booking - booking (services) of accommodation facilities in real time via the Internet.

Placement tool - a room used by the TravelLine Partner to provide accommodation services.

A cookie is a small piece of data sent by a web server and stored on a user's computer that the web client or web browser sends to the web server each time in an HTTP request when they try to open the page for the corresponding site.

IP-address - a unique network address of a node in a computer network built on the IP protocol.

General Provisions

The use of the TravelLine Service by the User means acceptance of this Privacy Policy.

In case of disagreement with the terms of the Privacy Policy, the User must stop using the TravelLine Service.

TravelLine does not verify the authenticity of the user's personal information provided by the User of the Service.

The purpose of processing personal data

In the process of using the Service, the User independently enters the following information in the specially designated fields: surname, first name, patronymic, gender, e-mail address, contact phone number, citizenship.

The personal information of the user of the TravelLine service is used exclusively for the formation and registration of the reservation of rooms and additional services of the selected accommodation facility.

The data specified by the User is used exclusively for the purpose of providing an effective, comfortable and convenient Service, as well as for assessing the quality of the services provided by the selected accommodation facility.

Use and disclosure of personal information

TravelLine does not sell, transmit or otherwise disclose the user's personal information without the User's consent.

In the process of using the Service, TravelLine invites the User to familiarize himself with the User Agreement, which details the methods of interaction between TravelLine and the User. By agreeing to the terms of this User Agreement, the User agrees to collect, organize, accumulate, store, update (update, modify), use, send to TravelLine Partners, to remind the reservation prior to the arrival date, or to collect quality feedback Service of the accommodation facility, depersonalization, destruction of the personal data of the Service User. This consent is granted by the User for the implementation of any actions that are not inconsistent with the legislation of the Russian Federation with respect to the user's personal information aimed at achieving the goals specified in the User Agreement, including: online booking by the User of the chosen accommodation facility, preparation of accounting and accounting documentation.

Using Cookies

In order to provide quality services, TravelLine saves cookies to the user's computer and subsequently uses them.

TravelLine guarantees that no advertising service has access to the cookies that are used in the process of working with the TravelLine Service.

TravelLine company records information about the User's IP-address, the type of browser used by the User, which can be used to detect errors in the operation of the Service, fraud, unauthorized actions.

Ability to edit and delete information and personal settings

The user can at any time change (update, supplement) the personal information provided to him or her part. To do this, contact TravelLine by sending an e-mail to info@travelline.ru. Either by contacting TravelLine staff on 8 800 555-20-30.

The user can contact TravelLine with the request to delete his personal information from the TravelLine database by contacting TravelLine for the above contacts.

Measures taken to protect personal data

TravelLine takes necessary and sufficient organizational and technical measures to protect the user's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

TravelLine stores personal information of users in accordance with the internal regulations of the Service, while the confidentiality of its user information is preserved.

Changes to the Privacy Policy. Applicable law.

TravelLine reserves the right to amend this Privacy Policy. When making changes to the current version, the date of the last update is indicated. The new version of the Policy shall come into force from the moment of its placement, unless otherwise provided by the new edition of the Policy.

To this Policy and the relationship between the User and TravelLine arising in connection with the application of the Privacy Policy, the law of the Russian Federation shall apply.

Questions and Suggestions

All proposals or questions about this Policy should be reported to the Technical Support Service, or to the address: 424003, Republic of Mari El, Yoshkar-Ola, Leninsky Prospekt 56A, TRAVEL LINE SYSTEMS LLC.